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TERMS AND CONDITIONS
1. DRIVING LICENCE – All pupils must be in possession of a current valid provisional driving licence on commencement of training.
2. PAYMENT – Payment must be made at the commencement of lessons. Cheques can only be accepted if accompanied by a valid cheque guarantee card. The price of a lesson is based on a full hour, lessons of a different duration will be charged pro-rata. Advance notice will be given before any changes are made to the cost or duration of lessons.
3. INSURANCE – Pupils are insured against liability claims whilst driving the school’s vehicles, provided that the pupil is duly licensed to drive and is accompanied by an instructor of the school or a Driving Examiner conducting a driving test.
4. LESSON APPOINTMENTS - Whilst every care will be taken to ensure that pupils receive the training at the time and with the Instructor as booked, all bookings are made on the understanding that the school cannot be held responsible for the postponement of training due to mechanical breakdown of equipment, absence of staff or any other cause. Neither can the school be held responsible for driving test appointments postponed by the Driving Standards Agency.
5. OFFICIAL DRIVING TESTS - The driving school will frequently discuss with pupils their progress to date and try to forecast accurately when the pupil is likely to be ready to take the driving test. Taking into consideration the forecast of the pupils achievement of the test standard, and driving test waiting times, the driving school will discuss with, and advise the pupil when to apply for the driving test. However the driving school reserves the right to withhold the school’s vehicles for the driving test, if in the school’s opinion the pupil has not reached the required standard. If this course of action is required the driving school will, whenever practicable give sufficient notice to the pupil to avoid loss of the driving test fee, although this may not always be possible, e.g. in the case of intensive courses and when lessons are cancelled just prior to the date of the test. The price for the use of the driving school car for the driving test will be at the same rate as normal driving lessons.
6. CANCELLATION OF LESSONS BOOKED – Please note that 48 hours notice is required when cancelling lessons. The driving school reserves the right to charge the full price for lessons cancelled with less than 48 hours notice. Deposits and advance payments will only be refunded at the discretion of the driving school management.
7. PERSONAL PROPERTY – Naturally every endeavour is made to safeguard the personal property of pupils, however we point out that the driving school accepts no liability whatsoever for jewellery, cash, clothing or any other property that may be left in the school’s training vehicles or on the school’s premises.
8. COMPLAINTS PROCEDURE – If you are happy with the lessons you receive, please tell others, if you are not happy in any way please tell us, and we will do our utmost to resolve the situation, if you are still not happy, then you have the right to contact the Registrar of Approved Driving Instructors who will be prepared to offer advice to help resolve any disputes.
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